Kraken Review 2025: The Security-First Exchange That Earned My Trust
Quick Overview
*Affiliate link - we may earn a commission
✅ Pros
- Exceptional security track record
- Great customer support
- Low trading fees
- Advanced trading features
- Strong regulatory compliance
- Proof of reserves
- OTC desk for large trades
❌ Cons
- Limited payment methods
- No ACH for withdrawals
- Interface can be complex
- Fewer coins than competitors
Why I Switched to Kraken for Serious Trading
I’ll admit, Kraken wasn’t on my radar initially. After starting with Coinbase and exploring Binance, I discovered Kraken almost by accident when researching the most secure exchanges. Two years later, it’s become my primary exchange for large trades and long-term holdings.
Quick Summary:
- Best for: Security-conscious traders, large transactions, US residents, long-term holders
- Key advantage: Never hacked since 2011, excellent support, competitive fees
- Main drawback: Limited payment methods, fewer coins than competitors
- My verdict: The “crypto bank” for serious investors
First Impressions: Old School but Solid
Setting up Kraken felt different from other exchanges:
Registration Process:
- Registration: Standard 5-minute process
- Verification Levels: Unique tier system
- Starter: Basic trading, low limits
- Intermediate: Higher limits, more features
- Pro: Unlimited trading (what I use)
- First Deposit: Wire transfer took 1 day
The interface initially felt dated compared to Binance’s sleek design, but I’ve grown to appreciate its function-over-form approach. Kraken prioritizes reliability over flashiness.
Verification Tiers Explained
| Tier | Requirements | Daily Limits | Features |
|---|---|---|---|
| Starter | Email only | $100 | Basic trading |
| Intermediate | ID, proof of residence | $100,000 | Full trading, fiat |
| Pro | Enhanced verification | Unlimited | OTC, margin, futures |
I completed Pro verification in about 3 days. The process was thorough but not unreasonable.
Security: The Gold Standard
Kraken’s security is why I trust them with significant holdings:
Unmatched Track Record:
- Never hacked since 2011 (14+ years)
- Proof of Reserves: Cryptographically verified
- Cold Storage: 95% of funds offline
- Physical Security: Armed guards at facilities
- Bug Bounty Program: Up to $100,000 rewards
- SOC 2 Type II: Independently audited
Security Features:
Account Protection:
- 2FA (SMS, TOTP, Hardware keys)
- Global Settings Lock (GSL)
- Master Key for emergency access
- IP whitelisting
- Login notifications
Withdrawal Protection:
- Address whitelisting
- 24-72 hour delay on new addresses
- Email confirmation required
- Cooling-off period for setting changes
My Security Configuration:
- Global Settings Lock (GSL) - prevents setting changes
- Master Key for API management
- Hardware 2FA with YubiKey
- Withdrawal address whitelisting
- Email notifications for everything
The Global Settings Lock is genius - even if someone gains access, they can’t change security settings without a time-delayed unlock.
Proof of Reserves
Kraken pioneered cryptographic proof of reserves. I can verify my funds are backed 1:1, providing peace of mind other exchanges don’t offer. They publish reserves every 6 months, verified by independent auditors.
Fee Structure That Makes Sense
Kraken’s fees are competitive and transparent:
Trading Fees (Kraken Pro):
| 30-Day Volume | Maker | Taker |
|---|---|---|
| $0 - $50K | 0.16% | 0.26% |
| $50K - $100K | 0.14% | 0.24% |
| $100K - $250K | 0.12% | 0.22% |
| $250K - $500K | 0.10% | 0.20% |
| $500K+ | 0.08% | 0.18% |
Instant Buy Fees (Simple Interface):
- 0.9% for stablecoins
- 1.5% for other cryptos
- Higher than Pro, but simpler
Real-World Fee Calculations
For a $1,000 trade (Kraken Pro):
- Maker: $1.60 (0.16%)
- Taker: $2.60 (0.26%)
For a $10,000 trade:
- Maker: $16.00
- Taker: $26.00
For a $100,000 trade:
- Maker: $120.00 (volume discount)
- Taker: $220.00 (volume discount)
My Monthly Costs:
Trading $15,000-20,000 monthly:
- Average fees: 0.20%
- Monthly cost: $30-40
- Savings vs Coinbase: $150-200/month
Deposit & Withdrawal Fees:
Deposits:
| Method | Fee | Time |
|---|---|---|
| ACH | Free | 1-3 days |
| Wire (USD) | Free | 1-2 days |
| SEPA (EUR) | Free | 1-2 days |
| SWIFT | Free | 1-3 days |
| Debit Card | ~3% | Instant |
Crypto Withdrawals:
| Asset | Network | Fee |
|---|---|---|
| BTC | Bitcoin | 0.00015 BTC |
| ETH | Ethereum | 0.0025 ETH |
| ETH | Arbitrum | 0.0001 ETH |
| USDT | TRC20 | 1 USDT |
Note: No ACH for USD withdrawals - must use wire transfer ($35 fee).
The Trading Experience
What Works Well:
Order Types:
- Market orders
- Limit orders
- Stop-loss orders
- Take-profit orders
- Stop-loss limit
- Trailing stop
- Iceberg orders
Trading Interfaces:
- Kraken.com: Simple buy/sell
- Kraken Pro: Advanced trading (my choice)
- Kraken Terminal: Professional terminal
I primarily use Kraken Pro on desktop and the mobile app for monitoring.
Charting and Analysis
Kraken Pro includes:
- TradingView integration
- Multiple chart types
- 100+ technical indicators
- Drawing tools
- Multiple timeframes
- Dark/light mode
Margin and Futures
Margin Trading:
- Up to 5x leverage
- Spot margin available
- Isolated and cross margin
- Competitive rates
Futures (Kraken Futures):
- Up to 50x leverage
- BTC, ETH, and major alts
- Competitive funding rates
- Separate platform
I use margin trading sparingly for hedging positions. The rates are reasonable compared to competitors.
Staking Options
Kraken offers excellent staking:
| Asset | APY | Unbonding |
|---|---|---|
| DOT | 12-14% | 28 days |
| ATOM | 6-8% | 21 days |
| ETH | 3-4% | Flexible |
| SOL | 4-6% | 3 days |
| ADA | 3-5% | Flexible |
My Staking Portfolio:
- DOT: $5,000 (earning ~$600/year)
- ATOM: $3,000 (earning ~$210/year)
- ETH: $10,000 (earning ~$350/year)
Total annual staking income: ~$1,160
Customer Support That Actually Helps
This is where Kraken truly shines:
Support Channels:
- Live Chat: 24/7, real humans
- Phone Support: Business hours
- Email: 24-hour response time
- Reddit Presence: Active official support
My Support Experiences:
I’ve contacted support seven times:
- Wire transfer delay: Resolved in 4 hours via live chat
- API question: Detailed response in 2 hours
- Tax documentation: Phone support walked me through it
- Verification issue: Resolved same day
- Staking question: Immediate live chat response
- Security concern: Escalated and resolved in 2 hours
- Trading feature question: Helpful response in 1 hour
Verdict: Best customer support in the crypto exchange industry. Bar none.
Unique Features I Use
OTC Desk
For trades over $100,000, the OTC desk provides:
- Better prices than order book
- No slippage
- Personal service
- Same-day settlement
- Dedicated account manager
I’ve used the OTC desk for two large purchases. The experience was professional and prices were better than I’d get on the exchange.
Proof of Reserves
Kraken’s cryptographic proof of reserves lets me verify:
- My specific account balance is included
- Total reserves match liabilities
- Assets are held 1:1
I verify my holdings every few months - it’s reassuring.
Parachain Auctions
Exclusive access to Polkadot and Kusama parachain auctions, which I’ve used to support early projects. The interface is straightforward and rewards are distributed automatically.
Kraken NFT (Beta)
Kraken launched an NFT marketplace with:
- Zero gas fees for trading
- Multi-chain support
- Curated collections
- Fiat on-ramp for NFTs
I haven’t used it extensively, but it’s a nice addition.
Mobile App Experience
The Kraken mobile app is functional but not fancy:
Strengths:
- Full trading functionality
- Biometric security
- Price alerts
- Portfolio tracking
- Staking access
Weaknesses:
- Interface feels dated
- Charting limited vs desktop
- Occasional sync delays
My rating: 3.5/5 - Gets the job done, but room for improvement.
Geographic Availability
Kraken is available in 170+ countries:
Full Features:
- United States (most states)
- European Union
- United Kingdom
- Canada
- Australia
- Japan
US State Availability
Kraken is available in all US states except:
- New York (no BitLicense)
- Washington (licensing issues)
This is one of Kraken’s advantages - full US availability without a separate platform.
Fiat Currency Support
| Currency | Deposit | Withdrawal |
|---|---|---|
| USD | Yes | Wire only |
| EUR | Yes | Yes (SEPA) |
| GBP | Yes | Yes (FPS) |
| CAD | Yes | Yes |
| AUD | Yes | Yes |
| CHF | Yes | Yes |
| JPY | Yes | Yes |
Real-World Performance
During Market Volatility:
- March 2023 Banking Crisis: No downtime
- FTX Collapse: Immediate proof of reserves
- High Volume Days: Minor lag but functional
- Bitcoin ETF Launch: Handled surge well
My Trading Stats:
- Average Monthly Volume: $18,000
- Largest Single Trade: $50,000 (used OTC)
- Downtime Experienced: Less than 1 hour total
- Failed Transactions: Zero
Comparison with Competitors
Kraken vs Coinbase
| Feature | Kraken | Coinbase |
|---|---|---|
| Trading Fees | 0.16-0.26% | 0.40-0.60% |
| Security | Excellent | Excellent |
| Support | Excellent | Good |
| Ease of Use | Moderate | Easy |
| US Availability | Full | Full |
| Staking | Better rates | Available |
Verdict: Kraken for fees and support; Coinbase for beginners.
Kraken vs Gemini
| Feature | Kraken | Gemini |
|---|---|---|
| Trading Fees | 0.16-0.26% | 0.20-0.40% |
| Security | Excellent | Excellent |
| Free Withdrawals | No | 10/month |
| Staking | Yes | Limited |
| Support | Excellent | Good |
Verdict: Both excellent; Kraken for staking and fees, Gemini for free withdrawals.
Who Kraken Works Best For
Perfect For:
- Security-conscious traders
- Large volume traders
- Long-term holders
- Professional traders
- Those valuing customer support
- US residents (full access)
- Staking enthusiasts
Less Suitable For:
- Complete beginners (try Coinbase first)
- Altcoin collectors (limited selection)
- NFT traders (marketplace is new)
- DeFi enthusiasts (basic features only)
- Those needing instant fiat withdrawals
My Kraken Strategy
Portfolio Allocation:
- Kraken: 60% of my total crypto holdings
- Other exchanges: 40% (for altcoin trading)
My Usage Pattern:
- Large purchases via OTC desk or limit orders
- Long-term holdings with proof of reserves verification
- Staking DOT and ATOM for high yields
- Margin trading with strict limits (never > 3x)
- Euro trading (best EUR liquidity)
Monthly Activity:
- DCA: $2,000/month into BTC and ETH
- Staking management: Monthly
- Profit withdrawals: Quarterly to cold storage
Tips for New Kraken Users
- Complete Pro verification immediately
- Use wire transfers for lowest fees
- Set up GSL for maximum security
- Learn order types to minimize fees (use limit orders!)
- Use Kraken Pro interface, not simple buy
- Enable all security features before depositing
- Join their Reddit (r/Kraken) for updates
- Start with small amounts to learn the platform
- Set up address whitelisting for security
- Consider staking for passive income
Areas for Improvement
Despite my positive experience, Kraken could improve:
- Payment Methods: Need more options, especially for withdrawals
- Coin Selection: Missing some popular altcoins
- Mobile App: Interface needs modernization
- DeFi Integration: Behind competitors like OKX
- Fiat Off-Ramps: Wire-only USD withdrawal is limiting
Final Verdict
Overall Rating: 4.6/5 ⭐⭐⭐⭐
Kraken has earned my trust through consistent reliability, exceptional security, and outstanding support. While it may not have all the bells and whistles of newer exchanges, it excels at what matters most: keeping funds safe and providing reliable service.
For serious traders prioritizing security and support over features, Kraken is unmatched. It’s become my “bank” in the crypto world - where I keep significant holdings and execute large trades with confidence.
What I Love:
- 14+ years, never hacked
- Proof of reserves transparency
- Best-in-class customer support
- Competitive fees
- Excellent staking options
- Full US availability
What Could Improve:
- Mobile app design
- Cryptocurrency selection
- Fiat withdrawal options
- DeFi features
My Recommendation:
Use Kraken for large trades, long-term holdings, and when security is paramount. Pair it with other exchanges for altcoin trading and DeFi features. Think of Kraken as your crypto “vault” - not the most exciting, but absolutely reliable.
For US residents especially, Kraken offers full features without the limitations of Binance.US. It’s the professional choice for serious crypto investors.
Frequently Asked Questions
Has Kraken ever been hacked?
No, Kraken has maintained a perfect security record since 2011, making it one of the few major exchanges never compromised.
What are Kraken’s trading fees?
0.16% for maker orders and 0.26% for taker orders on Kraken Pro, with volume discounts available.
Does Kraken work in the US?
Yes, Kraken is fully licensed and operates in most US states with full features (except NY and WA).
How long do deposits take?
Wire transfers typically arrive within 1-3 business days. ACH is 1-3 days. Crypto deposits vary by blockchain.
Can I stake on Kraken?
Yes, Kraken offers staking for multiple cryptocurrencies with competitive rates, especially for DOT (12-14%) and ATOM (6-8%).
Does Kraken have a mobile app?
Yes, Kraken offers mobile apps for iOS and Android with full trading functionality.
Is Kraken good for beginners?
While secure and reliable, Kraken’s interface can be complex for beginners. Consider starting with Coinbase, then graduating to Kraken.
What’s the Global Settings Lock (GSL)?
GSL prevents any changes to security settings without a time delay. Even if someone accesses your account, they can’t disable 2FA immediately.
Does Kraken have proof of reserves?
Yes, Kraken pioneered cryptographic proof of reserves, allowing users to verify their funds are backed 1:1.
How do I withdraw USD from Kraken?
USD withdrawals are wire transfer only ($35 fee). ACH is available for deposits but not withdrawals.
Last updated: January 2025. I actively trade on Kraken and hold positions on the platform. This review reflects 2 years of genuine experience. Affiliate links may provide compensation at no extra cost to you.